Terms of service
**Terms of Service**
These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.
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### 1. General Information
This website is operated by Sharkener. Throughout the site, the terms "we", "us", and "our" refer to Sharkener.
Business address:
**6 Sandford Green, Banbury, OX16 1UL, Oxfordshire, United Kingdom**
Email: **sharkener.info@gmail.com**
We sell physical sharpening products and may also offer digital content in the future.
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### 2. Online Store Terms
By using our store, you confirm that:
- You are at least 18 years old (or have parental permission).
- You will not use our products for illegal or unauthorised purposes.
- You will not transmit any malicious code or viruses.
We reserve the right to refuse service to anyone for any reason at any time.
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### 3. Product Information
We strive to ensure that all product descriptions, pricing, and availability are accurate. However, we reserve the right to:
- Modify or discontinue products without notice.
- Correct errors or omissions.
- Limit the quantities of any products we offer.
All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
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### 4. Prices and Payments
All prices are listed in GBP (£) and include applicable UK taxes unless otherwise stated.
We accept secure payments through third-party gateways such as Shopify Payments, Stripe, and PayPal. By submitting your payment information, you authorise us to charge the full amount of your purchase.
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### 5. Shipping and Delivery
Shipping times and costs are outlined on our [Shipping Policy] page. We are not responsible for delays caused by customs or carriers.
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### 6. Returns and Refunds
Please refer to our [Return Policy] for detailed information about returns, exchanges, and refunds.
Digital products are **non-refundable** once downloaded or accessed, unless required by law.
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### 7. Intellectual Property
All content on this site (including text, graphics, logos, product names, and images) is the property of Sharkener and is protected by UK and international copyright laws.
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### 8. User-Generated Content
If you submit reviews, comments, or other materials, you grant us the right to use, edit, and display that content across our website and marketing channels.
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### 9. Third-Party Services
Certain content or services available via our store may include materials from third parties. We are not responsible for any third-party websites or services and encourage you to review their terms and policies.
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### 10. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose.
- To violate international, UK, or local regulations.
- To infringe upon our intellectual property rights.
- To transmit viruses or malicious code.
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### 11. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. Products and services are provided "as is" and "as available".
In no event shall Sharkener be liable for any direct, indirect, incidental, or consequential damages arising from your use of any product or service purchased from us.
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### 12. Governing Law
These Terms are governed by and construed in accordance with the laws of **England and Wales**.
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### 13. Changes to Terms
We reserve the right to update or change these Terms at any time. Continued use of the site after changes constitutes acceptance of the new Terms.
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### 14. Contact Information
If you have questions about these Terms, contact us at:
**Sharkener**
**Email:** sharkener.info@gmail.com
**Address:** 6 Sandford Green, Banbury, OX16 1UL, Oxfordshire, United Kingdom