Sharkener Affiliate Program – Terms & Conditions
SHARKENER AFFILIATE PROGRAM
TERMS & CONDITIONS — VERSION 1.0
Effective date: August 2026
These Terms & Conditions (“Terms”) govern participation in the Sharkener Affiliate Program (“Program”).
The Program is operated by Sharkener Ltd, a company registered in England and Wales (“Sharkener”, “we”, “us”, “our”).
By applying to, registering for, electronically accepting these Terms or continuing to participate in the Program, you (“Affiliate”, “you”, “your”) confirm that you have read, understood and agreed to these Terms.
1. ELIGIBILITY & JOINING THE PROGRAM
To participate in the Program, you must provide complete and accurate information when creating your Affiliate account.
You must be legally capable of entering into this agreement. If you participate on behalf of a company or organisation, you confirm that you have authority to accept these Terms on its behalf.
Sharkener reserves the right to approve or decline applications at its reasonable discretion.
Your Affiliate account is personal to you and may not be transferred without our prior written permission.
You are responsible for keeping your account, contact and payment information accurate and up to date.
Participation in the Program does not create an employment, agency, partnership, franchise or joint venture relationship between you and Sharkener.
2. AFFILIATE COMMISSION
Unless a different rate has been individually agreed, new Affiliates start with a 12% commission on eligible sales attributed to their Affiliate account.
Your applicable commission rate may be displayed in your Affiliate dashboard or communicated directly by Sharkener.
As your sales performance, content quality, consistency and relationship with Sharkener develop, we may offer you a higher commission rate.
Commission increases are considered individually and are not automatic or guaranteed.
Sharkener may change future commission rates by giving reasonable notice to affected Affiliates.
Any change will apply prospectively and will not reduce commission already legitimately earned on eligible sales before the change takes effect.
3. CUSTOMER DISCOUNT
Affiliates may receive a unique discount code providing their audience with 10% off eligible Sharkener purchases.
The code may be shared through appropriate promotional channels, including social media, videos, stories, posts and descriptions.
Unless expressly authorised by Sharkener, Affiliate codes must not be:
• submitted to public coupon, voucher, cashback or deal websites;
• distributed through automated coupon extensions;
• presented as a general official Sharkener promotion;
• used in a misleading or deceptive manner; or
• distributed primarily to artificially generate commission.
Sharkener may change, replace, suspend or deactivate a discount code where reasonably necessary.
Unauthorised distribution or misuse of a code may result in affected transactions being excluded from commission.
4. AFFILIATE LINKS & TRACKING
Affiliates may receive a unique tracking link in addition to their discount code.
Eligible sales may be attributed through an Affiliate's tracking link and/or assigned discount code, depending on the information recorded by our Affiliate tracking systems.
Commission is payable only where a transaction can reasonably be identified and verified as an eligible sale attributable to the Affiliate.
Affiliates must not manipulate, interfere with or attempt to circumvent tracking systems.
Records generated by Sharkener, Shopify and/or our Affiliate platform will normally be treated as the primary records for attribution and commission calculation.
If you believe a genuine referral has not been tracked correctly, please contact us. We may investigate the transaction, but commission cannot be guaranteed where attribution cannot reasonably be verified.
5. NET SALE VALUE
For the purposes of these Terms, “Net Sale Value” means the amount actually paid by the customer for eligible Sharkener products after any discounts have been applied.
Unless otherwise agreed, Net Sale Value excludes:
• shipping charges;
• applicable taxes;
• refunded amounts;
• returned products;
• chargebacks; and
• other non-product or non-commissionable charges.
Affiliate commission is calculated as a percentage of the applicable Net Sale Value.
For example, where a customer uses an Affiliate's 10% discount code, the Affiliate's commission will normally be calculated on the eligible product value after the 10% customer discount has been applied.
6. ELIGIBLE SALES
Commission is earned only on genuine, successfully completed and eligible customer purchases attributed to your Affiliate account.
Commission will not be payable on:
• cancelled orders;
• fully refunded orders;
• fraudulent transactions;
• chargebacks;
• test orders;
• transactions created primarily to generate commission;
• transactions resulting from tracking or discount manipulation;
• transactions arising from prohibited promotional activity; or
• transactions otherwise reasonably determined not to represent genuine eligible customer purchases.
Where an order is partially refunded, commission may be recalculated based on the remaining Net Sale Value.
If commission has already been recorded or paid on an order that subsequently becomes ineligible, Sharkener may correct the Affiliate balance or offset the corresponding amount against future Affiliate earnings.
7. SELF-REFERRALS, SUB-AFFILIATES & PROGRAM ABUSE
The Program is intended to reward Affiliates for introducing genuine customers to Sharkener.
Affiliates must not intentionally use their Affiliate account or tracking mechanisms primarily to generate commission on their own purchases.
Affiliates must not:
• create multiple Affiliate accounts to obtain additional benefits;
• generate artificial or coordinated transactions;
• manipulate cookies or tracking;
• encourage fraudulent purchases;
• falsely claim another person's purchase as their referral;
• generate transactions without genuine commercial intent; or
• otherwise manipulate the Program to obtain commission that was not legitimately earned.
Affiliate accounts, tracking links and commission arrangements may not be transferred, sold or shared with another creator for the purpose of creating an unauthorised sub-affiliate arrangement.
An Affiliate must not arrange for another creator, business or third party to promote their Affiliate link or code in exchange for a share of commission without prior written approval from Sharkener.
Suspected abuse may result in affected commissions being held while the matter is investigated.
Serious or repeated abuse may result in suspension or termination from the Program.
8. COMMISSION CALCULATION
Unless otherwise individually agreed, commission is calculated according to the applicable Affiliate commission percentage multiplied by the eligible Net Sale Value recorded by the Affiliate platform.
Customer discounts therefore reduce the amount on which commission is calculated.
A commission displayed in the Affiliate dashboard remains subject to these Terms until the underlying transaction has been confirmed as eligible.
9. MONTHLY PAYMENTS — NO MINIMUM THRESHOLD
Affiliate commissions are normally processed monthly, within the first 10 days of the following calendar month, subject to transaction eligibility and verification.
There is no minimum payout threshold.
Affiliates will be paid their full eligible commission balance for the relevant monthly payout period regardless of the amount earned.
Where an order:
• remains within an applicable return or cancellation period;
• is subject to a refund request;
• is subject to a chargeback or payment dispute;
• has been flagged for possible fraud;
• requires attribution verification; or
• otherwise reasonably requires investigation,
the corresponding commission may be held and included in a later payout once eligibility has been confirmed.
A commission delayed for legitimate verification purposes is not automatically forfeited.
Payment is conditional upon the Affiliate having provided all complete and accurate payment, identification, tax or other information reasonably required by Sharkener or its payment provider to process the payment.
Where necessary payment information has not been provided, the relevant commission will remain credited to the Affiliate and may be paid once the required information has been supplied.
10. PAYMENT DETAILS & TAXES
Affiliates are responsible for providing complete and accurate payment information.
Sharkener will not be responsible for delays caused by incorrect, incomplete or outdated payment details supplied by the Affiliate.
Available payment methods may depend on the methods supported by Sharkener and/or our Affiliate platform.
Affiliates are responsible for determining and meeting their own tax, reporting and registration obligations relating to Affiliate earnings, except where applicable law requires Sharkener to deduct, withhold or report amounts.
11. RETURNS, REFUNDS & CHARGEBACKS
No commission is payable on amounts ultimately refunded to the customer.
If a customer receives a full refund, the associated commission may be cancelled.
If a customer receives a partial refund, commission may be adjusted accordingly.
Where commission has already been paid before a refund, cancellation or chargeback occurs, Sharkener may deduct the corresponding amount from future Affiliate earnings.
12. ERRORS, OVERPAYMENTS & TECHNICAL ISSUES
Technical, administrative or third-party system errors may occasionally result in incorrect tracking, attribution, commission calculations or Affiliate balances.
An obvious technical, administrative or calculation error does not create an entitlement to commission that was not genuinely earned.
If an Affiliate is accidentally overpaid, Sharkener may correct the balance and, where appropriate, offset the overpayment against future commissions.
Sharkener will not be required to honour duplicate, artificial or obviously erroneous commissions generated solely as a result of a technical or administrative error.
Where a material discrepancy occurs, Sharkener will aim to explain the adjustment.
Affiliates who believe an eligible transaction has been incorrectly recorded may contact us and we will investigate where reasonably possible.
13. VERIFICATION & WITHHOLDING OF COMMISSION
Sharkener may temporarily hold commissions while reasonably investigating:
• unusual sales activity;
• suspected fraud;
• tracking irregularities;
• chargebacks;
• misuse of discount codes;
• suspected breaches of these Terms; or
• other circumstances that reasonably call the eligibility of a transaction into question.
Sharkener may request information reasonably necessary to verify the source or legitimacy of referrals or promotional activity.
Where an investigation confirms that transactions are genuine and eligible, the relevant commission will be included in a subsequent payout.
Where transactions are determined to be fraudulent, manipulated or otherwise ineligible, the corresponding commission may be cancelled.
14. PAID ADVERTISING & BRAND BIDDING
Unless Sharkener gives prior written permission, Affiliates must not purchase paid advertising using:
• “Sharkener”;
• Sharkener product names;
• Sharkener trademarks;
• misspellings or close variations of Sharkener trademarks; or
• search terms primarily intended to intercept customers already specifically searching for Sharkener.
Affiliates must not run advertisements that falsely appear to be official Sharkener advertisements.
Sharkener trademarks must not be used in domain names, social media usernames or similar identifiers in a manner likely to make consumers believe the Affiliate is Sharkener itself.
15. CONTENT & PROMOTIONAL STANDARDS
We encourage Affiliates to create authentic content in their own voice and style.
Affiliates must nevertheless represent Sharkener and its products accurately and responsibly.
Affiliates must comply with any reasonable brand, product, advertising or compliance guidance provided by Sharkener from time to time.
Affiliates must not:
• make false or misleading claims;
• make unauthorised medical, safety or performance claims;
• guarantee results Sharkener does not guarantee;
• advertise expired prices, promotions or discounts;
• use deceptive marketing practices;
• distribute unsolicited spam;
• publish unlawful or defamatory promotional material in connection with Sharkener;
• misrepresent their relationship with Sharkener; or
• intentionally engage in conduct reasonably likely to cause material harm to Sharkener or its customers.
Sharkener may require Affiliate Content to be corrected or removed where Sharkener reasonably believes that it is inaccurate, misleading, unlawful, inconsistent with these Terms or likely to cause material harm to Sharkener or its customers.
16. ADVERTISING & AFFILIATE DISCLOSURE
Affiliates must ensure that Affiliate Content complies with applicable advertising, consumer protection and platform requirements in the countries to which the content is directed or made available.
Where an Affiliate has received or may receive a benefit in connection with promoting Sharkener — including commission, a discount, free or replacement products or another incentive — relevant promotional content must be clearly identifiable as advertising where required by applicable law or advertising rules.
For content directed at UK consumers, the commercial nature of Affiliate Content must be clear, prominent and apparent from the first interaction.
Affiliates should use an unambiguous disclosure such as “Ad” or “Advert” and, where appropriate, “#Ad”.
The disclosure must not be hidden at the end of a caption, buried among hashtags, placed only in a profile or otherwise positioned in a way that consumers are unlikely to notice before engaging with the promotional content.
Affiliates must not rely solely on ambiguous terms such as “affiliate”, “aff”, “collab”, “partner” or similar wording where this does not clearly communicate the advertising nature of the content.
A discount code or Affiliate link alone does not constitute sufficient disclosure.
Sharkener may monitor publicly available Affiliate Content relating to Sharkener for compliance with these Terms and applicable advertising requirements.
Where Sharkener reasonably believes Affiliate Content is misleading, inadequately disclosed, unlawful or otherwise non-compliant, Sharkener may require the Affiliate to correct, appropriately label or remove the relevant content.
Repeated or serious failure to comply may result in suspension or termination from the Program.
17. NO AUTHORITY TO ACT FOR SHARKENER
Participation in the Program does not authorise an Affiliate to act on behalf of Sharkener.
Unless specifically authorised in writing, Affiliates must not:
• enter into agreements on behalf of Sharkener;
• make commitments or promises on behalf of Sharkener;
• offer additional warranties or guarantees;
• promise refunds, replacements or compensation outside Sharkener's policies;
• claim to be employed by Sharkener; or
• present themselves as an official Sharkener spokesperson.
Affiliates may accurately describe themselves as a Sharkener Affiliate or creator partner.
18. PRODUCT APPEARANCE IN CONTENT
Sharkener wants its products to look clean and presentable when featured in Affiliate photos, videos and other promotional content.
We understand that products used regularly for demonstrations and content creation may naturally become scratched, worn or damaged over time.
If a Sharkener product becomes visibly damaged or worn to the point that it no longer presents well in content, the Affiliate may contact Sharkener to request a replacement review.
19. PRODUCT REPLACEMENT POLICY
Active Affiliates may request a replacement where a Sharkener product used for content creation becomes genuinely damaged or significantly worn.
To request a replacement, the Affiliate must provide:
• clear photographs showing the condition or damage;
• a short explanation of what happened; and
• details of the product requiring replacement.
Each request will be reviewed individually.
Where appropriate, Sharkener may provide an approved replacement free of charge to support continued content creation.
Replacements are not automatically guaranteed or unlimited.
Sharkener may reasonably limit the number or frequency of replacements provided to an Affiliate.
Repeated, unusually frequent, unsupported or suspicious replacement requests may be declined.
Replacement products are primarily provided to enable continued Sharkener content creation and should not be treated as additional complimentary products.
Products that have been lost, misplaced, sold, intentionally damaged, given away or cannot reasonably be evidenced as damaged will generally not qualify for free replacement.
Replacement products have no cash alternative and may not be exchanged for commission, cash or other compensation.
Sharkener reserves the right to approve or decline replacement requests at its reasonable discretion.
20. SHARKENER BRAND & INTELLECTUAL PROPERTY
Sharkener trademarks, logos, product photography, graphics and other brand assets remain the property of Sharkener or their respective rights holders.
During participation in the Program, Sharkener grants the Affiliate a limited, non-exclusive, non-transferable and revocable right to use approved Sharkener brand materials solely for legitimate promotion of Sharkener under the Program.
Affiliates may not materially alter Sharkener logos or brand assets in a misleading or damaging manner.
This permission ends when participation in the Program ends or when Sharkener reasonably requests that use of particular materials cease.
21. AFFILIATE-CREATED CONTENT
Affiliates retain ownership of original content they create unless separately agreed otherwise.
Where an Affiliate tags Sharkener, sends content directly to Sharkener or otherwise clearly provides content to Sharkener for promotional use, the Affiliate grants Sharkener a non-exclusive, worldwide, royalty-free licence to reproduce, repost, display and share that content through Sharkener-owned organic marketing channels, including Sharkener's website, social media and email communications.
For those purposes, Sharkener may crop, resize, reformat and make minor technical edits to the Content, including adding subtitles, captions, branding or adapting the Content to different platform formats, provided that such changes do not materially misrepresent the Affiliate or the original Content.
Sharkener will aim to provide appropriate creator credit where reasonably practical.
This licence does not automatically include paid advertising, whitelisting or other paid media usage.
Where Sharkener wishes to use Affiliate Content in paid advertising or obtain materially broader commercial usage rights, those rights may be agreed separately with the Affiliate.
The Affiliate confirms that content intentionally provided to Sharkener for use is their original work or that they have the necessary rights and permissions to provide it.
22. CONFIDENTIAL INFORMATION
Sharkener may occasionally provide Affiliates with non-public information such as unreleased product details, future campaigns, private offers or other confidential business information.
Information clearly identified as confidential, or which a reasonable person would understand to have been provided in confidence, must not be publicly disclosed without Sharkener's permission.
23. CHANGES TO COMMISSION, DISCOUNTS & THE PROGRAM
Sharkener may reasonably update the Program as the business develops.
This may include changes to:
• future commission rates;
• customer discount levels;
• payment procedures;
• product eligibility;
• tracking methods;
• Program benefits;
• replacement arrangements; or
• these Terms.
Sharkener may change future commission rates, customer discount levels or Program benefits by giving reasonable notice to affected Affiliates.
Changes will apply prospectively.
A change will not retrospectively reduce commission already legitimately earned on eligible sales before the relevant change takes effect.
24. SUSPENSION & TERMINATION
Either Sharkener or the Affiliate may end participation in the Program.
Sharkener may suspend or terminate an Affiliate account where there is reasonable evidence of:
• fraud;
• tracking manipulation;
• artificial transactions;
• serious or repeated breaches of these Terms;
• misuse of Sharkener intellectual property;
• materially misleading promotion;
• unlawful activity connected with the Program; or
• conduct reasonably likely to cause significant harm to Sharkener, its reputation or its customers.
Following termination, genuine eligible commissions earned before termination will remain payable subject to applicable verification, return, refund, cancellation and chargeback requirements.
Commission associated with fraudulent, manipulated or otherwise ineligible transactions may be withheld or cancelled.
Affiliate links, discount codes and Program benefits may be deactivated following termination.
25. NO GUARANTEE OF EARNINGS
Participation in the Program does not guarantee any particular amount of sales, income, commission, audience growth or other financial result.
Affiliate earnings depend on genuine eligible transactions successfully attributed to the Affiliate.
Affiliates independently determine how much time, effort and resources they wish to devote to promotional activity.
26. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Sharkener will not be liable for indirect or consequential losses arising from participation in the Program, including anticipated future commissions or loss of prospective Affiliate earnings.
Sharkener does not guarantee uninterrupted or error-free operation of third-party platforms, tracking systems, social networks, payment providers or other technology used in connection with the Program.
Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful under the laws of England and Wales.
27. GOVERNING LAW & JURISDICTION
These Terms and any dispute or claim arising out of or in connection with the Sharkener Affiliate Program shall be governed by and construed in accordance with the laws of England and Wales.
Subject to any mandatory rights or jurisdictional rules that apply under applicable law, the courts of England and Wales shall have jurisdiction in relation to disputes arising out of or in connection with these Terms.
28. CHANGES TO THESE TERMS
Sharkener may update these Terms from time to time where reasonably necessary to reflect changes to the Program, Sharkener's business, applicable law or operational requirements.
Where a material change affects existing Affiliates, Sharkener will aim to communicate the change clearly and provide reasonable notice where appropriate.
The latest version of these Terms will apply from its stated effective date.
Continued participation after updated Terms take effect will constitute acceptance where permitted by applicable law.
29. SEVERABILITY
If any provision or part of a provision of these Terms is found by a court or other competent authority to be invalid, unlawful or unenforceable, that provision or part will be treated as removed to the minimum extent necessary.
The remaining provisions of these Terms will continue in full force and effect.
30. ENTIRE AGREEMENT
These Terms, together with any individual commission rate, campaign terms or other written arrangements expressly agreed between Sharkener and the Affiliate, constitute the agreement between the parties in relation to participation in the Sharkener Affiliate Program.
Informal discussions or communications do not amend these Terms unless Sharkener and the Affiliate clearly agree to the relevant change.
Nothing in this section excludes liability for fraud or fraudulent misrepresentation.
31. NO WAIVER
If Sharkener does not immediately exercise or enforce a right or remedy under these Terms, this does not mean that Sharkener has waived that right or remedy.
A decision by Sharkener not to take action in relation to one breach does not prevent Sharkener from taking action in relation to the same or a subsequent breach.
32. QUESTIONS & SUPPORT
If you have questions about your Affiliate account, commission, tracking, discount code, payments, content, product replacement or any other aspect of the Program, please contact the Sharkener team.
If something appears incorrect in your Affiliate dashboard, let us know and we will be happy to review it.
33. ACCEPTANCE
By registering for the Sharkener Affiliate Program, electronically accepting these Terms and/or continuing to participate in the Program, you confirm that you have read, understood and agreed to these Terms.
You also confirm that the information provided through your Affiliate account is accurate and that you are legally capable of participating in the Program.
KEY PROGRAM TERMS
Program operator: Sharkener Ltd, England and Wales
Starting Affiliate commission: 12%
Customer discount: 10%
Commission basis: Net Sale Value after customer discounts and excluding applicable non-commissionable amounts
Payout frequency: Monthly
Payout processing: Normally within the first 10 days of the following calendar month, subject to eligibility and verification
Minimum payout: None — all eligible commission is payable regardless of balance
Refunded/cancelled orders: No commission payable on refunded or cancelled amounts
Commission increases: May be offered individually based on performance
Product replacement: Available for eligible damaged or significantly worn creator products following review and approval; no cash alternative
Affiliate advertising: Must be clearly disclosed as advertising where required
Paid advertising using the Sharkener brand: Not permitted without prior written approval
Organic use of Affiliate Content by Sharkener: Permitted in accordance with Section 21
Paid use of Affiliate Content: Requires separate agreement
Governing law: England and Wales
SHARKENER LTD
Sharkener Affiliate Program — Terms & Conditions V1.0
August 2026